We’re a bit off-topic for today, aside from software design/UI/UX in general. But the “increased” security in everything banking, equally forced by new legislation and the real-world implementation by the banks, really rustles my jimmies. I’m about to cancel a sparsely used bank account (Consorsbank – ex Cortal Consors, daughter of BNP Paribas) after several tries to access it over the course of one year – complete termination is now easier than discussing the matter with some hotline doofus and waiting for more snail mail to arrive, only to be denied access again and again. […]