Dear Samsung,

here’s a random thought: If you already know you’ve fucked up a device design, and you know it so well that your own folks have decided to create a custom solution because it’s obvious the end-user will tear apart a standard part in no time…then maybe (just maybe!)

• don’t make that special part and fix your impractical design? Reaching inconveniently placed ports with minimal clearance for cables and devices is a terrible user experience in the first place?

…or

• make that part available to everyone (you’re a big company, you can handle that!)